• 07 JUN 19
    • 0

    Which of the following statements is true of values?

    Terminal values are the “hows” of goal setting.

    Instrumental values are the “what’s” of goal setting.

    Tangible values are the standards of behavior by which we achieve desired ends.

    Intangible values can be defined differently for each person.

    Question 2

    _____ are concepts or beliefs about desirable outcomes that transcend specific situations and guide an individual’s selection or evaluation of behaviors and events.






    Question 3

    Which of the following is an example of an instrumental value?




    Sense of accomplishment


    Question 4

    Which of the following criteria of the SMART system is missing in the statement “I will sell 15 percent more than usual this week”?



    Time bound



    Question 5

    Which of the following is concerned with recognizing that an issue involves an ethical question, making an ethical judgment, and actually acting ethically?


    Ethical empowerment

    Ethics test

    Ethical audit

    Ethical decision making

    Question 6

    Which of the following ethics test is based on the question: “Am I thinking this action or decision is right just because someone with appropriate authority or knowledge says it is right?”


    The test of light of day

    The test of the purified idea

    The test of one’s best self

    The test of common sense

    Question 7

    Sarah, a new team member, wants her co-workers to be able to trust her. In this scenario, which of the following practices would help her?


    Being consistent and predictable in her work

    Making self-flattering statements about her capabilities

    Revealing confidential information about others without permission

    Participating in gossip about specific individuals

    Question 8

    In the context of Johari Window, the larger the hidden area, the:


    greater the trust in your interpersonal relationships.

    lesser the chances of your relationships developing beyond the acquaintance level.

    lesser the chance that others will be unaware about you.

    greater the chances for others to determine strategies for working effectively with you.

    Question 9

    Which of the following statements is true of trust?


    Trust is a right; it cannot be earned.

    Trust is situation-dependent, and it evolves over time.

    Trust is very easy to develop, but it is very difficult to destroy.

    Trust is an aspect of relationships that is constant across all relationships.

    Question 10

    Gerald manages the marketing team in his company. Most of his team members are new to the organization. Which of the following practices would best help Gerald in building trust within his team?


    Facilitating self-disclosure among his team members

    Encouraging his team members to focus on self-protection

    Being judgmental when his team members share their ideas

    Micromanaging his team members

    Question 11

    Which of the following is an example of self-description as opposed to self-disclosure?


    Disclosing your organization’s name at a conference

    Sharing your view on the nation’s political system with a colleague

    Expressing your spiritual beliefs to a friend

    Disclosing the problems you are facing at home to a co-worker

    Question 12

    The _____ area of the Johari Window denotes information about us that is apparent to others but not to ourselves.






    Question 13

    Which of the following statements is true of procrastination?


    It gives ample time to review a piece of work for accuracy.

    It reduces stress between an employee and his or her co-workers.

    It avoids alienating co-workers.

    It is usually associated with avoidance behavior.

    Question 14

    Which of the following stress management strategies primarily involves engaging our ability to recall a special place or memory and invite the same positive feelings or sensations to return?


    Progressive muscle relaxation


    Guided imagery

    Mindfulness-based stress reduction

    Question 15

    Which of the following statements is true of time management?


    It is helpful only in our professional lives.

    It restricts our activities to one arena at the expense of the other.

    It has little effect on reducing our stress levels.

    It helps focus our energy on well-chosen activities.

    Question 16

    _____ is a highly structured educational approach that primarily combines meditation and yoga exercises to help people achieve a greater sense of control, make choices with clarity and awareness, and promote healthy living.


    Stress reduction intervention

    Mindfulness-based stress reduction

    Cognitive therapy

    Somatic training

    Question 17

    Jason is a successful manager because he has the required zeal, commitment, and ability to remain persistent in the face of adversity.Which fundamental component of emotional intelligence does Jason exhibit?






    Question 18

    Which of the following is a key impact of emotional intelligence in leadership?


    Less impulsiveness

    Increased depression

    Lack of transformational leadership

    Decreased concern for mastering skills

    Question 19

    Richard runs a supermarket chain. All his stores have been experiencing declining sales for the past one year. Richard blames this depletion in sales on the increasing competition in the market. Which of the following theories best explains Richard’s behavior in this scenario?


    Attribution theory

    Two-factor theory

    Equity theory

    Expectancy theory

    Question 20

    Stephen Covey refers to the concept of gaining self-awareness through understanding how others view us and how we are shaped by others’ opinions of us as the _____.


    glass ceiling

    social mirror

    learning curve

    catch-22 situation

    Question 21

    Which of the following is NOT an effective way of increasing self-awareness?


    Keeping your thoughts and feelings to yourself, without sharing it with others

    Working in a country other than your home country

    Reading books on subjects that are beyond your career field

    Accepting what others say about you as partially

    Question 22

    In the context of self-awareness among managers, which of the following statements is NOT true?


    Self-awareness leads to accurate judgments and enables managers to make good decisions.

    Self-aware managers do not need to make any modifications to their personal behavior.

    Self-awareness when low can lead to an unrealistic notion of one’s competencies.

    Self-aware managers are not only aware of their strengths but also their weaknesses.

    Question 23

    _____ is best described as the act of attributing one’s own attitudes, characteristics, or shortcomings to others.




    Selective perception


    Question 24

    The tendency to adjust our behavior relative to the changing demands of social or environmental situations is known as:


    social regulation.



    social realization.

    Question 25

    Mark’s boss has shortlisted three employees—Jack, Justin, and Grace—who are eligible for promotion. It is Mark’s duty to promote any two employees from the chosen people. Mark decides not to promote Grace because he believes that women are not achievement-oriented, and they cannot completely focus on their work. Making such generalized assumptions that influence an individual’s perceptions is known as:


    selective perception.

    whistle blowing.



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