Terminal values are the “hows” of goal setting.
Instrumental values are the “what’s” of goal setting.
Tangible values are the standards of behavior by which we achieve desired ends.
Intangible values can be defined differently for each person.
_____ are concepts or beliefs about desirable outcomes that transcend specific situations and guide an individual’s selection or evaluation of behaviors and events.
Which of the following is an example of an instrumental value?
Sense of accomplishment
Which of the following criteria of the SMART system is missing in the statement “I will sell 15 percent more than usual this week”?
Which of the following is concerned with recognizing that an issue involves an ethical question, making an ethical judgment, and actually acting ethically?
Ethical decision making
Which of the following ethics test is based on the question: “Am I thinking this action or decision is right just because someone with appropriate authority or knowledge says it is right?”
The test of light of day
The test of the purified idea
The test of one’s best self
The test of common sense
Sarah, a new team member, wants her co-workers to be able to trust her. In this scenario, which of the following practices would help her?
Being consistent and predictable in her work
Making self-flattering statements about her capabilities
Revealing confidential information about others without permission
Participating in gossip about specific individuals
In the context of Johari Window, the larger the hidden area, the:
greater the trust in your interpersonal relationships.
lesser the chances of your relationships developing beyond the acquaintance level.
lesser the chance that others will be unaware about you.
greater the chances for others to determine strategies for working effectively with you.
Which of the following statements is true of trust?
Trust is a right; it cannot be earned.
Trust is situation-dependent, and it evolves over time.
Trust is very easy to develop, but it is very difficult to destroy.
Trust is an aspect of relationships that is constant across all relationships.
Facilitating self-disclosure among his team members
Encouraging his team members to focus on self-protection
Being judgmental when his team members share their ideas
Micromanaging his team members
Which of the following is an example of self-description as opposed to self-disclosure?
Disclosing your organization’s name at a conference
Sharing your view on the nation’s political system with a colleague
Expressing your spiritual beliefs to a friend
Disclosing the problems you are facing at home to a co-worker
The _____ area of the Johari Window denotes information about us that is apparent to others but not to ourselves.
Which of the following statements is true of procrastination?
It gives ample time to review a piece of work for accuracy.
It reduces stress between an employee and his or her co-workers.
It avoids alienating co-workers.
It is usually associated with avoidance behavior.
Which of the following stress management strategies primarily involves engaging our ability to recall a special place or memory and invite the same positive feelings or sensations to return?
Progressive muscle relaxation
Mindfulness-based stress reduction
Which of the following statements is true of time management?
It is helpful only in our professional lives.
It restricts our activities to one arena at the expense of the other.
It has little effect on reducing our stress levels.
It helps focus our energy on well-chosen activities.
_____ is a highly structured educational approach that primarily combines meditation and yoga exercises to help people achieve a greater sense of control, make choices with clarity and awareness, and promote healthy living.
Stress reduction intervention
Mindfulness-based stress reduction
Jason is a successful manager because he has the required zeal, commitment, and ability to remain persistent in the face of adversity.Which fundamental component of emotional intelligence does Jason exhibit?
Which of the following is a key impact of emotional intelligence in leadership?
Lack of transformational leadership
Decreased concern for mastering skills
Richard runs a supermarket chain. All his stores have been experiencing declining sales for the past one year. Richard blames this depletion in sales on the increasing competition in the market. Which of the following theories best explains Richard’s behavior in this scenario?
Stephen Covey refers to the concept of gaining self-awareness through understanding how others view us and how we are shaped by others’ opinions of us as the _____.
Which of the following is NOT an effective way of increasing self-awareness?
Keeping your thoughts and feelings to yourself, without sharing it with others
Working in a country other than your home country
Reading books on subjects that are beyond your career field
Accepting what others say about you as partially
In the context of self-awareness among managers, which of the following statements is NOT true?
Self-awareness leads to accurate judgments and enables managers to make good decisions.
Self-aware managers do not need to make any modifications to their personal behavior.
Self-awareness when low can lead to an unrealistic notion of one’s competencies.
Self-aware managers are not only aware of their strengths but also their weaknesses.
_____ is best described as the act of attributing one’s own attitudes, characteristics, or shortcomings to others.
The tendency to adjust our behavior relative to the changing demands of social or environmental situations is known as:
Mark’s boss has shortlisted three employees—Jack, Justin, and Grace—who are eligible for promotion. It is Mark’s duty to promote any two employees from the chosen people. Mark decides not to promote Grace because he believes that women are not achievement-oriented, and they cannot completely focus on their work. Making such generalized assumptions that influence an individual’s perceptions is known as: