As mentioned in the module notes, many companies interchange best practices and methods of TQM, Six Sigma, and Lean to customize their own approach to quality management. Also, it is common for business people to mix and match terminology and tools when discussing the topics. In this discussion, you explore the differences in the three disciplines and use your innovative skills and creativity to figure out the best way to describe how they all fit together in the quality management realm.
For this discussion, research the three quality management disciplines – TQM, Six Sigma, and Lean — response to the three questions below:
- Organize your own “crystal clear” explanation of each discipline and how they are related to each other.
- Provide a concise, overall view that can be used as a one-page training handout or job-aid.
- Put your teaching hats on; be original and let the creativity flow!